Terms & Conditions

Effective Date: July 2026

Welcome to Elore Apparel. These Terms & Conditions govern your use of our website and the purchase of products and services offered through our online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

1. About Elore Apparel

Elore Apparel specializes in premium custom apparel and personalized printing services, including but not limited to:

Custom T-Shirts
Polo Shirts
Hoodies
Sweatshirts
Jerseys
Corporate Uniforms
Safety Uniforms (PPE)
Tote Bags
Caps
Mugs
Promotional Merchandise

We also offer various printing methods including DTF Printing, Vinyl Heat Transfer, Embroidery, and Sublimation.

2. Acceptance of Terms

By using this website, requesting a quotation, placing an order, or purchasing any product from Elore Apparel, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with these Terms, please do not use our website or services.

3. Products & Services

We make every effort to accurately display our products, colors, sizes, descriptions, and pricing.

However, slight differences may occur due to:

Monitor or mobile screen settings
Lighting conditions
Printing processes
Manufacturing tolerances

Such variations are considered normal and do not constitute defects.

4. Custom Orders

Many of our products are custom-made according to the customer’s specifications.

Customers are responsible for ensuring that:

Artwork is correct
Spelling is accurate
Sizes are correct
Colors selected are correct
Quantities are correct

Production may begin after artwork approval or order confirmation.

Once production has started, modifications or cancellations may not be possible.

5. Customer Artwork & Copyright

By submitting artwork, logos, images, or designs, you confirm that:

You own the rights to use the material, or
You have obtained permission from the rightful owner.

Customers are solely responsible for ensuring that submitted artwork does not infringe any copyright, trademark, or intellectual property rights.

Elore Apparel reserves the right to refuse any artwork that appears unlawful, offensive, or infringes upon third-party rights.

6. Pricing & Promotions

All prices displayed on our website are in United Arab Emirates Dirhams (AED) unless otherwise stated.

We reserve the right to:

Change prices without prior notice
Modify promotions
End promotional campaigns
Correct pricing errors

Promotional offers, including bundle deals such as Buy Any 3 T-Shirts for AED99, are available only while active and subject to their stated terms.

7. Payment

Orders must be paid using the payment methods available at checkout unless otherwise agreed.

Production may not begin until payment has been successfully received or confirmed.

8. Production Time

Production times vary depending on:

Product type
Quantity
Printing method
Design complexity
Current production schedule

Estimated production times are provided for guidance only and are not guaranteed.

9. Shipping & Delivery

Shipping times vary depending on the destination and courier service.

Estimated delivery dates are provided for convenience only.

For complete information regarding shipping, processing times, and delivery policies, please refer to our Shipping & Delivery Policy.

10. Returns, Refunds & Replacements

Returns, refunds, exchanges, and replacements are governed by our separate Refund & Return Policy, which forms part of these Terms & Conditions.

By placing an order with Elore Apparel, you acknowledge that you have read and agreed to the Refund & Return Policy.

11. Order Cancellation

Orders may be cancelled before production begins.

Once production has commenced, cancellation requests may not be accepted because materials, labor, and production resources have already been allocated.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Elore Apparel shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our products or services.

Our maximum liability shall not exceed the total amount paid for the affected order.

13. Intellectual Property

All content on this website, including but not limited to:

Logos
Product images
Product descriptions
Website graphics
Website design
Marketing materials

is the property of Elore Apparel or its respective owners and may not be copied, reproduced, or distributed without prior written permission.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Website Availability

While we strive to keep our website available at all times, we do not guarantee uninterrupted access.

We reserve the right to modify, suspend, or discontinue any part of the website without prior notice.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of the United Arab Emirates.

17. Changes to These Terms

Elore Apparel reserves the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on this website.

Customers are encouraged to review these Terms periodically.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Elore Apparel
Ajman, United Arab Emirates

📧 Email: info@eloregroups.com
📱 WhatsApp: +971 50 874 0995

Our Commitment

At Elore Apparel, we are committed to providing premium-quality custom apparel, honest customer service, and a smooth shopping experience. We value your trust and strive to ensure every order is handled with care, professionalism, and attention to detail.

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