Shipping & Delivery Policy

Effective Date: July 2026

At Elore Apparel, we are committed to producing and delivering high-quality custom apparel efficiently and professionally. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered throughout the United Arab Emirates.

1. Order Processing

All orders are carefully reviewed before production begins.

Processing times may vary depending on:

Product type
Order quantity
Printing method
Design complexity
Current production workload

Orders are generally processed during our regular business days.

2. Production Time

Estimated production times are as follows:

Personal Orders

Ready-made Apparel: 2–3 business days
Custom Apparel: 3–5 business days

Bulk & Corporate Orders

Production time depends on:

Quantity ordered
Printing method
Artwork approval
Material availability

Estimated production times will be provided before work begins.

3. Delivery Coverage

We proudly deliver across all Emirates of the United Arab Emirates, including:

Dubai
Abu Dhabi
Sharjah
Ajman
Ras Al Khaimah
Fujairah
Umm Al Quwain

Delivery availability may vary for remote locations.

4. Estimated Delivery Time

Once your order has been dispatched, estimated delivery times are:

Dubai: 2–3 business days
Sharjah: 2–3 business days
Ajman: 2–3 business days
Abu Dhabi: 2–4 business days
Other Emirates: 2–4 business days

Delivery estimates are provided as a guide and may vary depending on the courier and destination.

5. Shipping Charges

Shipping charges are calculated during checkout based on your delivery location unless otherwise stated.

From time to time, Elore Apparel may offer promotions that include Free UAE Delivery, such as:

Buy Any 3 T-Shirts for AED99 + Free UAE Delivery

Promotional shipping offers apply only when the stated requirements are met.

6. Order Tracking

Where available, tracking information will be provided after your order has been dispatched.

Customers may also contact us for updates regarding their order status.

7. Delivery Address

Customers are responsible for providing accurate delivery information, including:

Full Name
Mobile Number
Complete Delivery Address
Emirate
Building or Villa Number (if applicable)

Incorrect or incomplete delivery information may result in delays or additional delivery charges.

8. Failed Delivery Attempts

If delivery cannot be completed due to:

Incorrect address
Customer unavailable
Invalid contact number
Failure to respond to courier communication

additional delivery fees may apply for re-delivery.

9. Delivery Delays

Although we strive to deliver orders on time, delays may occur due to circumstances beyond our control, including:

Public holidays
Severe weather
Courier delays
High seasonal demand
Government restrictions

We appreciate your patience should any unforeseen delays arise.

10. Damaged or Incorrect Deliveries

If your order arrives damaged or you receive an incorrect item, please contact Elore Apparel within 7 calendar days of receiving your order.

To help us resolve the issue promptly, please provide:

Your Order Number
Clear photos of the product
Photos of the packaging (if applicable)
A brief description of the issue

Claims relating to damaged or incorrect deliveries are handled in accordance with our Refund & Return Policy.

11. International Shipping

At this time, Elore Apparel primarily delivers within the United Arab Emirates.

For international shipping inquiries, please contact our team before placing your order.

12. Contact Us

If you have any questions regarding shipping or delivery, please contact us.

Elore Apparel
Ajman, United Arab Emirates

📧 Email: info@eloregroups.com

📱 WhatsApp: +971 50 874 0995

Our Delivery Commitment

At Elore Apparel, every order is handled with care from production to delivery. We are committed to providing reliable service, clear communication, and timely delivery while ensuring every product meets our quality standards before it reaches you.

Thank you for choosing Elore Apparel.

Related Policies

For more information, please also review our: